MetaStripper
Refund policy
Paddle is the merchant of record and processes refund requests. Consumer rights under applicable law remain unaffected.
Try before purchasing
MetaStripper provides a restricted three-day trial so you can check compatibility and the core workflow before buying. Please test the application on your own system and supported file formats during that period.
Requesting a refund
Use the support link in your Paddle receipt, visit Paddle buyer support, or contact admin@metastripper.pro. Include the transaction reference, purchase email, purchase date, and a short explanation. Do not send full payment card details or your license token.
- Paddle verifies eligibility and applies the buyer terms, refund policy, and mandatory local law.
- Paddle may consider discretionary requests made within the period stated in its current refund policy; submission does not guarantee approval.
- We may ask for non-sensitive diagnostic information when a technical issue is involved.
- Nothing here limits statutory cancellation, conformity, or refund rights.
Digital-content access
Where applicable law permits, requesting immediate supply or activation of digital content may affect a statutory withdrawal right after performance begins. Paddle checkout presents the applicable consent and purchase terms. This does not remove rights for faulty, misdescribed, or non-conforming software.
After an approved refund
An approved full refund ends the corresponding license. Activations and account entitlements for that purchase may be revoked, and you must stop using the refunded license. Partial refunds or payment disputes are handled according to the decision communicated by Paddle or MetaStripper.
Chargebacks and duplicate payments
Contact support first for duplicate charges, fulfillment delays, or an unrecognized transaction. A chargeback may suspend the related entitlement while the payment dispute is investigated, without affecting rights that cannot lawfully be restricted.