MetaStripper
Support
Send a concise description, the MetaStripper version, and the exact error text. We will not ask for your password or private signing keys.
Product supportadmin@metastripper.pro
What to include
- Application version and Windows version.
- Whether the issue concerns installation, sign-in, activation, purchase, or file processing.
- Exact error text and the non-sensitive steps that reproduce it.
- For file-processing issues, the image format and selected processing mode.
Protect sensitive material
Do not send original private photos, a license token, account password, payment card data, SSH keys, or other secrets in the first message. Support will provide a specific secure procedure if a diagnostic file is genuinely required.
Payments and receipts
Paddle is the merchant of record for MetaStripper purchases. Use Paddle buyer support for payment, receipt, tax, and refund requests. Include the Paddle transaction or receipt reference only when needed and never send full card details.